FREQUENTLY ASKED QUESTIONS AND POLICIES
Yes. All of our dogs are highly socialized, calm, and friendly with kids and other animals. But we recommend that you never leave your kid unsupervised.
We do our best to ensure that all our dogs receive excellent care! We want to limit outside traffic to our kennel as much as possible to help minimize the potential of someone unintentionally tracking diseases (like parvo, giardia, etc.). We welcome only those seriously interested in a puppy or those who have already placed a deposit on one to visit our kennel and see your future puppy’s parents.
Our puppies are $625-$755, and sometimes we offer discounts. The prices may be lower if you purchase two puppies at once.
Yes, you can place a refundable deposit of $400-$500 on a puppy, and we will reserve the puppy for you until you are ready to welcome your puppy.
They come with all the necessary documents
Five years Health Guarantee
Rabies Waiver
Recent Health Records from Veterinarian ( include Vaccination, Worming Records )
Sales Contract and papers.
Yes, 5 Years of Health & Genetic Guarantee.
OUR HEALTH GUARANTEE
We do not believe your puppy is replaceable, but we think that sometimes the pain can be lessened in the company of another furry friend. In the unlikely event of the death of a puppy within two years from its birth due to genetics, or if the puppy is found to have congenital or hereditary disorders (within two years) that adversely affect the health of your puppy, we will replace the pet with another of equivalent value at no cost to you. The cause of death should be certified by a licensed veterinarian. In the event of the death of a puppy due to genetics after ten years of birth, we will issue a credit of 70% of the original cost towards purchasing a replacement puppy of equivalent value. The cause of death should be certified by a licensed veterinarian.
LIFETIME SUPPORT
We take pride in the fact that our relationship with you does not end when we bring home a puppy from us. As a conscientious breeder, experienced puppy counselors, and die-hard puppy lovers, we’d like to believe nothing can ever go wrong with our puppies. However, certain things are never in our control. A puppy’s health depends on genetics, exercise, food & nourishment, and overall care. If something goes wrong, we always strive to help, sometimes even when our guarantee doesn’t cover it. While we may not be able to guarantee that your puppy will never have a health problem, we guarantee that we will do our best to ensure your new family member is a healthy one!
WHAT WE NEED FROM YOU
Nothing delights us more than knowing we can bring you a healthy, happy puppy. We seek your help to ensure your puppy remains healthy. Here are a few measures that will help. Send us a copy of the examination (medical record) within two business days of receiving your puppy. A licensed veterinarian must perform the assessment. Your puppy will come with up-to-date, age-appropriate vaccinations, so do not vaccinate within the first ten days of receiving your puppy. Your pet’s daily healthcare and maintenance, including all the recommended immunizations and examinations. While we de-worm and vaccinate your pup until the departure date, we’d like you to continue proper de-worming and conduct regular exams up to 9 weeks of age or more (or as the veterinarian recommends).
EXCEPTIONS TO OUR GUARANTEE
We cannot guarantee your new puppy’s disposition or temperament, conformation, size, weight, color, markings, or breeding ability. No replacements will be given if the breeds known to be prone to hip dysplasia are overweight. Failure to provide your puppy with timely inoculations or regular veterinary care will void this guarantee. This guarantee does not cover any costs associated with spaying or neutering, including undecided tests.
We will provide a money back guarantee within 72 hours of possession, if you are not satisfied with your puppy, providing he/she is returned to our home at the expense of the buyer.
We make every effort to ensure that you purchase a healthy puppy. If your puppy is found to have major genetic health issues that are diagnosed by a licensed veterinarian within one year of purchase, we will exchange your puppy for one of equal value. There are however no guarantees against common illnesses or accidents on your part.
We encourage you to take your dog to the veterinarian; but any and all costs incurred are the sole responsibility of the purchaser.
Yes , We ship our puppies safely all over the USA, and Sometimes to Canada, Mexico and Puerto Rico.
SHIPPING BY AIR PLANE
Shipping is available to all destinations. Shipping charges vary depending upon location. Puppy comes with a free puppy pack that includes, toys, feeding bowls, puppy plus bolster bed, blanket, brush for coat, puppy pad, training tips, a bag of puppy food and puppy care information.
For a flat service fee your puppy will be hand delivered to you by a chaperone at your nearest major airport or at buyer’s home address! Once the purchase of your puppy is complete, we will work with you to make all the necessary travel arrangements. After selecting an agreed upon time, date, and flight, we will email you the travel information. Your puppy(s) will fly safely in-cabin with a puppy nanny to meet you at your nearest major airport or home address. During the flight, the puppy nanny will tend to your puppy’s every need.
SHIPPING BY SPECIALIZED GROUND SERVICE
You also have the option of having your puppy delivered by van right to your doorstep using a Pet Transport service that delivers to all destinations in the continent. Cost for this service varies for distance and location. This is the most convenient way to have your puppy delivered to you as the transport agency has well trained professionals who take good care of the puppy during delivery.
PICK-UP BY CAR
After making the reservation deposit, you are always welcome to drive to our home and pick up your new puppy. We actually prefer it when you can personally pick up your puppy, whether you travel by car or airline. But we also understand this is not always possible, especially now that the pandemic has started.
PICK UP BY AIRLINES
If you wish to fly to pick up your puppy, we can meet you at the ticket counter with your new puppy after you make the reservation deposit. We can also pick you up at the airport and bring you to our home to pick up your puppy. For those of you with frequent flyer miles, this might be the least expensive way to pick up your puppy. The airlines will charge a small extra fee for this service.